Thursday, January 31, 2013


As part of its commitment to deliver superior customer experience to complement its modernized network, Globe Telecom has beefed up its online customer support with the launch of eighteen new online specialists who will engage customers via Twitter @Talk2GLOBE, operating 24/7.
Globe Chairman Jaime Zobel de Ayala and Globe President Ernest Cu with the new Twitter's @Talk2Globe online specialists.

These are the people we can harass talk to on Twitter for any of our Globe Telecom concerns.

Now excuse me as I follow @JoyceOfGlobe.

More About the New Faces of @Talk@Globe

Globe Customer Experience Management Head Chris Lipman highlights, "We are committed to reach out to the customers in a personal way, where we can be honest about our products and services, and ultimately provide seamless engagement."

We are continuously improving our Talk2Globe service to humanize the experience of consumers and build relationships that matter. As long as you're with Globe, we guarantee our top efforts to make you happy," Lipman added.

In addition to @Talk2Globe on Twitter, other online customer channels include a chat service available on the Globe website ( or via Yahoo! Messenger by adding 'Talk2GLOBECHAT' as YM buddy. Subscribers can also request for support through SMS by simply texting HELP to 1234 for free.

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